Black Friday doubles your tickets. Don't let it eat your profit.
Late replies become chargebacks. Solvias AI replies in seconds, all weekend long.
Order #8150 is still inside the change window. Handing to a person to update the address.
Hallo Tom, das tut uns leid. Du kannst die Jacke kostenlos umtauschen, dein Retourenlabel ist im Anhang.
Hi Liam, yes, we ship to Ireland with DHL. Delivery takes 2 to 5 working days. Source: Shipping policy.
Complaints are always held. Draft acknowledges and asks what outcome Mette wants.
How Black Friday costs you money.
It starts with one slow reply.
- 2xmore tickets
- 16 hoursuntil the first reply
- Disputescustomers go to their bank
- Payouts heldby your payment provider
Black Friday can cost more than it earns. Fast replies stop it.
Trained on millions of ecommerce support cases.
Tested on our own Shopify stores for six months before anyone else used it.
Not a generic chatbot. An AI built for ecommerce support and nothing else. Every email, order and policy goes in. One reply, in your voice, comes out.
- Ecommerce only
Returns, missing parcels, size questions, damaged boxes. Nothing else.
- Follows the funnels you build
As simple or as complex as your store needs. It learns from every reply you approve or edit.
- Answers from facts
The real Shopify order, your knowledge base, your policies. Never a guess.
One email in. The right answer out.
Every reply is checked against the real order before it goes out.
- Email inWhere is my order #8142?
- Checks ShopifyFulfilled · DHL, out for delivery
- Follows your funnelWhere is my package · reply allowed
- RepliesSent to Emily in 38s
Same rush. Far fewer chargebacks.
Move the slider to your store's orders.
70 fewer chargebacks in your busiest month.
Example: 1 ticket per 4 orders. A dropshipping store with a 16-hour first reply sees about a 2% chargeback rate; with Solvias, 0.25%. First reply with Solvias is the median on our demo store. An estimate, not a guarantee.
Why now? Trust takes a week.
Setup takes one afternoon. Start this week and you go in ready.
- 1TodayConnect mailbox and store
- 2Week 1Approve drafts in review mode
- 3Before Nov 27Switch on auto-send
- 4Nov 27 to 30Replies in seconds, all weekend
Why Solvias, and not another helpdesk.
No fee per AI reply. Gorgias charges up to $1.50 each.
It never promises what Shopify does not show.
Arthur and Bryan, over 30 million in revenue across their stores.
Switching takes an afternoon. No risk.
Coming from Gorgias, Zendesk or a shared inbox? Nothing breaks.
Customers keep the same address.
Nothing sends until you approve.
Paste them in, it cites them.
Your own Slack channel with our team.
Q4 is your busiest quarter. Go in ready.
- First reply in seconds
- Far fewer chargebacks
- Your team only sees what needs a person
- 1Answer four quick questions
- 2Get your code on screen
- 3Enter BFCM3-25 at checkout
Quick answers.
Fill in the short form and your code appears. Pick a paid plan and enter BFCM3-25 at checkout: 25% off your first 3 months. Valid until December 1.
Yes. Setup takes an afternoon. Start at least a week before November 27, so you have a week of approved drafts behind you.
Yes. Connect the same mailbox and keep your old helpdesk on. Nothing sends until you approve it. We help you in your own Slack channel.
No. Solvias has read-only access to your store. A refund or cancellation request goes to your team with the order, the conversation and a suggested reply, and a person decides. Nothing that touches money happens without you.
Your plan continues at the normal price. Month to month, cancel anytime.
Be ready before November 27.
25% off for 3 months. 30 seconds to claim.