Commslayer is free for 300 conversations a month. Plus starts at $39 for 800 conversations and scales to $199 for 4,000. Scale starts at $299 for 6,000 and goes up to $2,999 for 60,000. Enterprise is custom.
AI is included up to a pool of AI messages per plan. Past the plan you pay $0.15 per conversation and $0.075 per AI message, unless you set a spending cap.
Commslayer plans and prices
| Plan | Price | What is included | AI |
|---|---|---|---|
| Free | $0 | 300 conversations a month, unlimited agents | 300 AI messages and 300 drafts |
| Plus | From $39 a month | 800 conversations at $39, up to 4,000 at $199. $99 for 2,000 | 1,600 AI messages at $39, up to 8,000 |
| Scale | From $299 a month | 6,000 conversations at $299, up to 60,000 at $2,999 | 12,000 AI messages at $299, up to 90,000 |
| Enterprise | Custom | Custom volume | Custom |
From commslayer.com/pricing, checked October 1, 2026. The $99 tier for 2,000 conversations is from the Shopify App Store listing; other in-between prices sit on a slider and we did not record them. Month-to-month billing, no annual discount shown. Paid plans have a 14-day trial.
What Commslayer really costs each month
The cheapest Commslayer plan at four volumes on monthly billing, next to Solvias for reference. Commslayer is the lower bill each time.
| Tickets a month | Commslayer | Solvias |
|---|---|---|
| 100 | $0 Free, up to 300 conversations | €29 Launch, AI included |
| 400 | $39 Plus, 800 conversations | €99 Growth, AI included |
| 800 | $39 Plus, 800 conversations | €239 Growth + 400 extra tickets |
| 1,500 | $99 Plus, 2,000 conversations | €299 Scale, AI included |
Assumes the AI stays inside the plan's message pool. A busy month with long AI threads can use more messages, at $0.075 each. The $99 tier for 1,500 tickets is the cheapest verified one; its pricing slider may show other tiers. Commslayer bills in dollars, Solvias in euros.
What counts as a conversation
Commslayer defines a billable conversation as an "email, live chat, or DM thread where you reply at least once." Each thread bills once per month, however many messages it has.
Threads you never reply to are not billed. Unlimited agents are included on every plan, so adding a teammate never changes the price.
How the AI message pool works
Every plan includes AI replies and drafts, but up to a number of AI agent messages per month: 300 on Free, 1,600 on the $39 Plus tier and 12,000 on the $299 Scale tier. Note the unit. It counts messages, not conversations, so a thread where the AI replies three times uses three.
Past the pool, each extra AI message costs $0.075. You can also set a monthly spending cap, including $0, if you want a hard ceiling at the plan price.
For most stores the pool is generous. It is still a second number to watch next to the conversation count.
Overage, voice and the trial
- Extra conversations: $0.15 each past the plan
- Extra AI messages: $0.075 each past the pool
- Voice: billed per minute on top of the plan. Commslayer doesn't publish the rate
- Trial: 14 days on paid plans, and the Free plan has no time limit
- Billing: month to month
How it compares with Solvias
Commslayer is cheaper than Solvias at every volume above. Solvias costs more because of what it is: email only, read-only on your store, review mode on every category, and one bill line per ticket with no AI message pool.
If that trade-off interests you, the full Solvias vs Commslayer comparison goes through it point by point.
Commslayer pricing: questions
How much does Commslayer cost?
Free for 300 conversations a month. Plus starts at $39 for 800 conversations and Scale at $299 for 6,000. Enterprise pricing is custom.
Is AI included in Commslayer?
Yes, up to a monthly pool of AI messages per plan. Past the pool each AI message costs $0.075.
Does Commslayer charge per seat?
No. Every plan, including Free, has unlimited agents.
What happens when I go over my Commslayer plan?
Extra conversations cost $0.15 each and extra AI messages $0.075 each. You can set a spending cap, including $0, which stops the AI from sending.
Does Commslayer have a free trial?
Paid plans come with a 14-day trial, and the Free plan has no end date.
Every number about another product on this page comes from its own public pages, checked on October 1, 2026. Prices change, so check their page before you decide. Spot something out of date? Write to info@solvias.io and we fix it.